Beautyodyssey. co Return & Exchange Policy
Thank you for your interest in our beauty products! We appreciate your business.
At Beautyodyssey. co, we take pride in offering high-quality beauty products. Due to the nature of our products, we are currently unable to accept returns for a full refund.
Exchange (if applicable)
We understand that sometimes you might need to exchange a product for a different shade, color, or size. We are happy to offer exchanges for unopened, unused, and undamaged items within [Number] days of purchase.
To be eligible for an exchange, your item must be in the original packaging with all tags attached. Please note that you will be responsible for the return shipping costs associated with your exchange.
Exceptions
Unfortunately, we cannot offer exchanges or returns for items that are:
- Opened or used
- Damaged
- Not in the original packaging
- Missing tags
- Purchased on sale or clearance
Damaged Items
If you receive a damaged item, please contact us immediately at [email protected] with your order number and a description of the damage. We will be happy to work with you to resolve the issue.
Incorrect Items
If you receive an item that is incorrect, please contact us immediately at order@beautyodyssey.co with your order number and a description of the discrepancy. We will ship the correct item to you as soon as possible.
Contact Us
If you have any questions about our return and exchange policy, please contact us by email at support@beautyodyssey.co
We appreciate your understanding.
Please note: Since we cannot offer refunds, we encourage you to carefully review the product descriptions and ingredients before making a purchase. If you have any questions about a particular product, please do not hesitate to contact us. We are always happy to help!